Questions about tutoring lessons
Q: Once I find a client, do I just show up and tutor?
A: It is your responsibility to take whatever steps necessary to make sure that you deliver a great experience for the student. Discuss some of the details with the student in advance of the lesson so you are ready to help make a difference from the very first lesson.
Q: What if I cannot make to any of student's appointment request time?
A: Student's appointment request is made base on your availability, so make sure you update your availability information in advance. When you find that you can not meet three of student's request time, please contact Tutor Hero right away.
Q: How do I prepare for a tutoring session?
A: This is up to you, but we do have several suggestions. First, talk to the student in advance of the lesson. If time permits, try to obtain a copy of the relevant textbook, course syllabus, etc. Your local library is an excellent resource. Second, try to get repeat business! The hardest tutoring session to prepare for is the first one with a new customer. For follow-up tutoring sessions, you will know exactly what's expected and preparation will be easier.
Q: I am about to begin tutoring a new student. What do I need to do with Tutor Hero?
A: Before a first meeting with a student, it's your responsibility to make sure the appointment request has activated on your mail box. Read carefully about the time, specific location and subject request. Tutor Hero's goal is to save your time by having effective communication.
Q: Am I permitted to exchange phone numbers or other contact information with a student?
A: No, for privacy reason and according to Tutor Hero Contract, tutors are not permitted to obtain contact information from any of Tutor Hero's registered students. Failing to do so will be subject to termination and loss of any funds on hold.
Q: Does a student have to pay prior to the first lesson?
A: Yes, the payments has been verified before the appointment email is sent to you.